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S.No |
Due Diligence for New Merchants |
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1 |
Clearly demonstrate that the applying and e-commerce owner are one and the same, (domain name on e-mail address, cell number other indictors) |
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2 |
The website is fully functional - is not under construction or in process |
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3 |
Complete description and/or price of goods and services on the website |
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4 |
It is a bona fide business having no questionable/illegal products/services. This includes VISA/MC brand guidelines of no replica products being sold (please confirm) |
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5 |
Provide details for customer service contact including local contact number and e-mail address; |
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6 |
Physical address clearly mentioned |
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7 |
At least one physical address to be locally in Pakistan to comply with VISA/MC rules against cross-border acquiring |
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8 |
State policies for: |
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1. Standard delivery times of goods and services |
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2. Return/exchange of goods and services cancellation of orders; and |
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3. Refunds and refund policies |
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4. Privacy Policy |
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9 |
Transaction currencies are available for customers, including PKR |
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10 |
Customer Data needs to be stored on checkout page/ merchants database (please confirm) |
